QUALITY POLICY

TIC.QMS.QP.01

Tashkent International Clinic

in the field of Family Medicine, Pediatrics, Chronic Illness, Urgent care, Diagnostic Test/ Investigations, General Wellness Checkups, Referrals, Medical Evacuation and Visa Medicals.

Objective of the Quality Policy:

To provide services that meet or exceed the requirements of stakeholders while complying with legal and other mandatory requirements, taking into account risk-oriented thinking.

Our Quality Objectives:

Maintaining a high level of service quality: Ensure that the services provided consistently meet high standards of quality.
Building an impeccable reputation: Foster strong relationships with stakeholders by adhering to all contractual conditions and demonstrating a high level of organizational responsibility.
Continuous improvement of organizational performance: Enhance the effectiveness of the organization through efficient management of activities and resources.
Ongoing staff development: Continuously improve the qualifications of staff and encourage the development of their creative and productive activities.
Ensuring quality at all stages: Maintain quality at all stages of work with clear accountability for the quality of tasks performed.
Employee engagement in the quality management system: Motivate and encourage ideas and proposals aimed at the continuous improvement of all areas of activity, and increase the awareness of the workforce about the organization's operations.

The Executive Director of the organization undertakes the responsibility to provide the necessary resources for the implementation of the Quality Policy and objectives, to comply with legal and other mandatory requirements, to implement the quality management system in accordance with the requirements of ISO 9001:2015, and to achieve effectiveness, improvement, and continuous enhancement.

Position	Full name	Status	Date
Executive Director	Nodira Courjeau	APPROVED	30 May 2024
Executive Director	Nodira Courjeau	APPROVED	20 March 2025

Version 2.0

Approved by Order TIC.QMS.O.02 dated 20.03.2025

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